Privacy Policy

Last updated: April 09, 2026

This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You. We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation: The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions:

  • Company: (referred to as either "the Company", "We", "Us" or "Our") refers to WheelWise Trivandrum.
  • Personal Data: is any information that relates to an identified or identifiable individual.
  • Service: refers to the Website.
  • Usage Data: refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself.
  • You: means the individual accessing or using the Service.

Collecting and Using Your Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. This includes:

  • Email address
  • First name and last name
  • Phone number
  • Identification Documents (For vehicle rental verification)

Usage Data:

Usage Data is collected automatically when using the Service and may include Your Device's IP address, browser type, the pages of our Service that You visit, the time and date of Your visit, and unique device identifiers.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To provide and maintain our Service: Including monitoring usage and processing bookings.
  • For the performance of a contract: Specifically for vehicle rentals, chauffeur services, and group travel arrangements.
  • To contact You: By email, telephone, or SMS regarding updates or informative communications related to Your bookings.
  • To manage Your requests: To attend to and manage Your inquiries to Us.

Retention and Security of Your Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations.

While We strive to use commercially acceptable means to protect Your Personal Data, remember that no method of transmission over the Internet or method of electronic storage is 100% secure.

Disclosure and Policy Updates

Disclosure of Your Personal Data: Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

Changes to this Privacy Policy: We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top.